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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Steve Michaels

September 21, 2023

4  out of  5 rating by Steve Michaels
"We've been using State farm for over 30 years, 16 of which have been with Brady Nelson. They have always taken care of us."

Kristi Williams

September 15, 2023

5  out of  5 rating by Kristi Williams
"I really appreciate the excellent service I receive from Brady Nelson's office. I have been with his office for 30? years and always feel good about my interactions with staff. They are very thorough with communication. I have tried to get quotes from other companies, but they can never beat State Farm's rates! Also, Marcia is great to work with!"

Tokina Brown

August 25, 2023

5  out of  5 rating by Tokina Brown
"Marcia Ducusin - Always so kind and friendly. Willing to help and fast. Even took time to explain my situation and provide what was needed."

Sheila Greene

August 25, 2023

5  out of  5 rating by Sheila Greene
"You'll experience impeccable customer service from Brady and Marcia. They were able to save me money on my policy and accommodated all of my requests. It's been a long time since I've felt so supported. Top notch!"

Sean Dewitt

August 17, 2023

5  out of  5 rating by Sean Dewitt
"Marcia is outstanding! She was very professional and answered all of my questions."

Pedro Maciel

July 2, 2023

4  out of  5 rating by Pedro Maciel
"Good service"

Emma Foulk

June 16, 2023

5  out of  5 rating by Emma Foulk
"Great experience! Kate really streamlined the process."

Hailey Mulligan

June 15, 2023

5  out of  5 rating by Hailey Mulligan
"Eduardo Chavez Was really great with helping me get auto insurance and helping me know more about it. It was so easy and made me feel a lot better knowing I’m insured now and very affordable thank you !!!"

Grace Park

June 14, 2023

5  out of  5 rating by Grace Park
"I’ve been a client here since 2015-2016 and have never had any issues whatsoever. This past April my car was broken into and the regulator broken (which I didn’t think having the experience of someone breaking into your car could be any worse). Filing a claim was simple enough, but from there things just went downhill with one place telling me that I needed to go find the parts myself before they would fix it. I called Brady Nelson and they quickly referred me to another business and going so far as to reach out to the manager(?) to let them know about my situation and let them know I was coming. There were more delays trying to figure out which department would be handling my claim and the lack of communication extremely frustrating, but everyone at Brady Nelson were amazing. Marcia took it upon herself to check in with me weekly and provide progress updates while Savannah was kind and patient while answering my many, many questions about policies, coverages, etc. I feel terrible that I can’t remember everyone’s names, but 12/10 recommend Brady Nelson State Farm to anyone who’s looking for insurance!"

R Carnesi

June 13, 2023

5  out of  5 rating by R Carnesi
"Savannah was so wonderful!!!! She was attentive and did a GREAT job moving my insurance from Phx to Tacoma. Her friendly personality made her a JOY to work with. I look forward to many years working with her and my insurance needs."

Barry Romilly

June 11, 2023

5  out of  5 rating by Barry Romilly
"Agent Savannah was a huge help explaining the difference in polcies that fit my budget!"

Katrina Souder

June 9, 2023

5  out of  5 rating by Katrina Souder
"Brady Nelson and his staff are friendly, brilliant and caring. They are very knowledgeable and I trust them completely. I feel so safe with him and his entire staff!! They're the Best. I was Office Mgr for a State Farm office in the mid 80s for 5 yrs. I knew more than the agent! We had coverage seminars so we could come up with the quotes and make appts. I know how to react to insurance customers, especially if their upset from a loss. This office staf are empathetic and caring and super knowledgeable! I love my State Farm Agency!!!"

Mary Rosario

June 9, 2023

5  out of  5 rating by Mary Rosario
"I had wonderful experience talking with Savannah she's a keeper."

Tony Cueto

June 8, 2023

4  out of  5 rating by Tony Cueto
"Savannah was very helpful and patient with all the questions and concerns pertaining to my policy. Great job!!"

Doreen Harper

June 7, 2023

5  out of  5 rating by Doreen Harper
"Savannah was great to work with. She helped me find the best rates and options for our short term rental home and made sure that all of my concerns were addressed. I appreciated her thoroughness and the time she took to explain the options to me."

Cindy Falcon

June 7, 2023

5  out of  5 rating by Cindy Falcon
"I am currently in the process of exploring different insurance options and comparing prices. I called and spoke to Savannah and she was hands down, exceptional! She was not only personable and easy to talk to but also took the time give me options and ensure that I had all the information I needed to make an informed decision. Her approach was akin to personally shopping for the best coverage and rates. I highly value her commitment to customer service and am eager to recommend her to others who may be considering changing their insurance providers. All in all, I had a great experience working with Savannah and would highly recommend her to others in search of a friendly agent and competitive pricing."

C Cl

June 6, 2023

5  out of  5 rating by C Cl
"Eduardo and Marcia are the best!! Very helpful and also, knowledgeable with most of my insurance questions. Thanks for all your help!"

Shaya's World

June 6, 2023

5  out of  5 rating by Shaya's World
"All the employees are amazing and have the best response times ive seen from a company over email huge shoutout too marcia ducusin!! She's amazing and has been so helpful."

Roxann Kotchkoe

June 5, 2023

5  out of  5 rating by Roxann Kotchkoe
"Eduardo was very helpful and courteous with my claim and handled setting up the appointment for me."

It's Me

June 5, 2023

5  out of  5 rating by It's Me
"I had the pleasure of working with Savannah Williams, for my insurance needs, and I must say that she was exceptional. Savannah took the time to understand my requirements and searched for a plan that was best suited for me. She was patient, professional and very knowledgeable about the various insurance plans available. What I appreciated most was that Savannah followed up with me after our initial conversation and let me know that she was able to negotiate a lower price than what was originally quoted. It's rare to come across someone who genuinely cares about their clients' needs but Savannah is one of those people. She made the insurance process seamless and stress-free, and I would highly recommend her services to anyone looking for an insurance agent. Thank you, Savannah, for your time and all your help!"

Elizabeth Salvo

June 1, 2023

5  out of  5 rating by Elizabeth Salvo
"We love Savannah! Thoughtful, helpful, professional and a wealth of excellent advice. Can't recommend her highly enough!"

John Hao

June 1, 2023

5  out of  5 rating by John Hao
"Big KUDOS to Ms. Savanah Williams for welcoming my OHANA and I for being a part of your Family. The Professionalism, Dedication & Integrity you've have shown my OHANA is truly Second to NONE. I Welcome Myself and OHANA in being one of many to be Bless by you Savanah 🙏. MALAMA PONO & GOD BLESS, Enjoy your Maternity leave and Bonding with your family."

Jose M Duque

May 31, 2023

5  out of  5 rating by Jose M Duque
"Savannah’s Williams was great to work with and helped me figure out all my insurance question. Will recommend to all my friends and family"

Patti Gifford

May 31, 2023

5  out of  5 rating by Patti Gifford
"Quick to respond when I emailed with questions."

Savannah Williams

May 31, 2023

5  out of  5 rating by Savannah Williams
"This agency is great! Happy to be here."