Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Blaine Raybuck

May 26, 2023

5  out of  5 rating by Blaine Raybuck
"Spoke with Savannah about car insurance options and she was a huge help will diffidently be calling back and asking for her!"
Profile photo of Reggie Ducusin

Reggie Ducusin

May 26, 2023

5  out of  5 rating by Reggie Ducusin
"The most thoughtful, easy to work with, knowledgeable, and trustworthy crew that I have had the in-person opportunity to work with. Marcia helped me setup insurance on both of my cars and property insurance, without any problems and got the packages which were right for me. I will be considering State Farm for all my insurance needs from now on!"

Brady Trythall

May 25, 2023

5  out of  5 rating by Brady Trythall
"Savannah has been great to work with"

Savhanna Medina

May 25, 2023

5  out of  5 rating by Savhanna Medina
"Unquestionably the most respected location firm, they took the time to explain the various discounts I was eligible for and walked me through the advantages of life insurance in a way that made sense to me. Working with other agencies has given me the confidence to state that this one truly cares about you and your financial well-being. The agent also provided me with personalized recommendations based on my specific needs and budget, which made the decision-making process much easier. Overall, I highly recommend this agency for anyone looking for trustworthy and knowledgeable financial guidance."

Jessica Ward

May 25, 2023

5  out of  5 rating by Jessica Ward
"Edwardo at Brady Nelson's office was super helpful when I called for a second opinion on my foster son's auto insurance policy. His problem solving and asking good questions ended up with a $700/month savings AND a better insurance policy than what was originally quoted at another agency for a challenging insurance case. He was super responsive to all questions and very patient with excellent follow-up. I highly recommend considering this office for your auto policy needs."

Harry Folster

May 14, 2023

5  out of  5 rating by Harry Folster
"Marcia is very professional, friendly, and so easy to work with. She gave me three recommendations for my windshield replacement and followed up with an email containing the contact information. Called Safelite and had the windshield replaced including calibration and certification of the safety system. Very pleased with the service provided."

Susan Dahlin

March 22, 2023

5  out of  5 rating by Susan Dahlin
"Very helpful. His office took care of everything. They called to check up on me to be sure I got any medical help I needed."

Cicely Spady

February 22, 2023

5  out of  5 rating by Cicely Spady
"Marcia from Brady Nelson’s Federal Way, Wa office is amazing. Her customer service is by far the best I have ever received from an insurance agent, she always goes above and beyond without me even having to ask, she always takes the initiative and is by far the best! Thanks for everything Marcia!"

Angela DeWitt

January 26, 2023

5  out of  5 rating by Angela DeWitt
"Best insurance agent out there! I had my car stolen and they helped me through the whole process with kindness and compassion. They are quick to answer e-mails and just generally offer great service! Thanks to Marcia and Brady!"

Avinash D

January 25, 2023

5  out of  5 rating by Avinash D
"Very quick and friendly, Savannah Williams is a rock star who helped us in answering all the questions and made the process easy and quick, 10 stars for her :)"

Szabi Noszlopy

January 16, 2023

5  out of  5 rating by Szabi Noszlopy
"Quick service to call response and they provided towing service as fast as towing company-wide available. Good team at Brady Nelson"

Emily Flavin

January 12, 2023

5  out of  5 rating by Emily Flavin
"Savannah was so quick and helpful! Got my whole account set up in less than 15 mins"

Khalia Wells

November 30, 2022

5  out of  5 rating by Khalia Wells
"So blown away by the service, Eduardo helped me out asap and answered all my questions"

Michael Gintz

November 29, 2022

5  out of  5 rating by Michael Gintz
"Brady is a great agent who has the best in mind for his clients. And his staff is knowledgeable and easy to work with."

Jayden Sadettan

November 28, 2022

5  out of  5 rating by Jayden Sadettan
"Been with Brady Nelson ever since my wife and I bought our house last year. Since then they have been nothing but amazing. I worked closely with Savannah Williams who knew that I could save money by bundling my home and auto. Unfortunately I was still waiting for my Tesla to delivered. She still took her time to check in on me to see if we had any updates on the Tesla. I finally got it and she helped merge both my accounts and explained it all very thoroughly. She has been a great asset and I thank her for all of her help! Totally recommend and will forward all my friends to their office!"

anahi Cevallos

November 28, 2022

5  out of  5 rating by anahi Cevallos
"I had an amazing experience with Eduardo. I 100% recommend him to anyone that needs insurance"

Mar Santiago

November 25, 2022

5  out of  5 rating by Mar Santiago
"The level of professionalism and helpfulness that this Statefarm branch shows is above and beyond. Savannah Merrill and Marcia Ducusin have been helpful with my insurance needs."

Peanut Gamble

November 23, 2022

5  out of  5 rating by Peanut Gamble
"Savannah Williams Is the best! Super down to earth and very good at explaining everything when it comes to any questions! Always nice and helpful."

isaiah trivelas

November 22, 2022

5  out of  5 rating by isaiah trivelas
"I had a great experience working with Savannah at Brady Nelson State Farm. She patiently explained everything and helped make sure i had the coverage needed in case of any unfortunate event. Thanks for taking care of us!"

Yole Gonzalez

November 17, 2022

5  out of  5 rating by Yole Gonzalez
"Eduardo is a great person he helped me thank you Eduardo 😊"

pursuit of paradise

November 17, 2022

5  out of  5 rating by pursuit of paradise
"Eduardo was amazing. He went into great detail explaining everything, always answers my calls and the best thing he's always looking to get me better deals. Big plus is he speaks spanish and ive referred many spanish speaking family members"

Gina Nielsen

November 17, 2022

5  out of  5 rating by Gina Nielsen
"Been with State Farm for many years! Excellent customer service. We’ve moved around and so have had several agents and each one is knowledgeable and efficient at what they do! No complaints!"

angie rosero

November 16, 2022

5  out of  5 rating by angie rosero
"(Translated by Google) I am very happy with Eduardo's attention. It helped me a lot. I would recommend it to anyone who wants someone in Spanish (Original) Estoy muy feliz con la atención de Eduardo. Me ayudo mucho. Lo recomendaría a cualquier persona que quiera alguien en español"

leslie Cevallos

November 16, 2022

5  out of  5 rating by leslie Cevallos
"(Translated by Google) I have always looked for someone who speaks Spanish. With Eduardo I was able to understand everything he told me. He was very kind and gave me many options. Excellent employee. I am happy with the service and attention (Original) Siempre he buscado a alguien que hable español. Con Eduardo pude entender todo lo que el me dijo. Fue muy amable y me dio muchas opciones. Excelente empleado. Estoy feliz con el servio e atención"

Alex Chavez

November 15, 2022

5  out of  5 rating by Alex Chavez
"(Translated by Google) I received great service from Eduardo, fast and respectful. When you buy, ask for Eduardo👍 (Original) Recibí un gran servicio de Eduardo, rápido y respetuoso. Cuando compren seguro pregunta por Eduardo👍"