State Farm® Insurance Agent Brady Nelson

"Just bought a new car and was asking questions about rates and how to go about this... Kate was so helpful and got back to my emails quickly with solid answers. I have been with State Farm for over 10 years and have never had any problems... Good job guys .I appreciate you Diane Olmstead"

"Big KUDOS to Ms. MARCI DUCUSIN for welcoming my OHANA and I for being a part of your Family. The Professionalism, Dedication & Integrity you've have shown my OHANA is truly Second to NONE. I Welcome Myself and OHANA in being one of many to be Bless by you Marci 🙏. MALAMA PONO & GOD BLESS, again Thank you and STATE FARM for letting us be part of the STATE FARM OHANA"

"I have been using them for almost five years now. Before deciding to go with State Farm, I had a lot of questions. I ended up switching everything to them; house, cars, and life insurance. At this point, if they had medical, I would probably get that too. They always answer any questions that I have promptly, follow up for any updates for rates annually (value of home going up with value of insurance), and send me birthday cards from the office. I think I deal with Marcia in the office the most, so I give her 5 stars as well as the entire practice!"

"Marcia is a great person to work with, and has always been beyond helpful with any and all issues and/or questions. You just can't go wrong, with State Farm, and Marcia... My family has been with State Farm since 1966, and myself since 1977. Posted (02-09-2024) at (1409 hours)."

"This office is a disaster. Nobody does anything for weeks. Phones are not answered. Emails not checked. Paperwork sits in the office forever without being put to work. Glad I left quickly out of this so call support. My mundane name is Julia Terry. You cannot find me because I left your office. But I will mailed you and Marcia many times not to receive any resolution if my needs. Marcia received steer clear form and good student forms for applying discount in early a January yet for the whole months she had done nothing with them. Corporate stated discount takes only 3-5 business days. In your case it took an eternity."

"How do these people have any 5 star reviews at all. The guy on the phone tells me if I "speak to my parents with that mouth" when insurance tries to scam you for yearly mileage. Ever single 5 star review are workers of Statefarm. Probably required to write a good review. No way they get 5 stars"

"I really appreciate the excellent service I receive from Brady Nelson's office. I have been with his office for 30? years and always feel good about my interactions with staff. They are very thorough with communication. I have tried to get quotes from other companies, but they can never beat State Farm's rates! Also, Marcia is great to work with!"

"I’ve been a client here since 2015-2016 and have never had any issues whatsoever. This past April my car was broken into and the regulator broken (which I didn’t think having the experience of someone breaking into your car could be any worse). Filing a claim was simple enough, but from there things just went downhill with one place telling me that I needed to go find the parts myself before they would fix it. I called Brady Nelson and they quickly referred me to another business and going so far as to reach out to the manager(?) to let them know about my situation and let them know I was coming. There were more delays trying to figure out which department would be handling my claim and the lack of communication extremely frustrating, but everyone at Brady Nelson were amazing. Marcia took it upon herself to check in with me weekly and provide progress updates while Savannah was kind and patient while answering my many, many questions about policies, coverages, etc. I feel terrible that I can’t remember everyone’s names, but 12/10 recommend Brady Nelson State Farm to anyone who’s looking for insurance!"